← Sharkproofed
Support
Effective 23 July 2026 · Operated by AC0 AI, SL
Get help
Email hi@ac0.ai and a human answers, usually within a day. Include what you were doing and what happened; screenshots help.
Quick answers
- Where is my video? Deleted from our servers right after analysis. Your recordings live on your phone, your results live in the app.
- The analysis failed. Your recording is safe on your phone. Tap Try again on the error screen; if it keeps failing, check your connection and try once more. Still stuck? Email us.
- Why did I get a low score? The panel scores evidence: numbers given, questions answered directly, dodges. The verdict screen shows exactly which moments cost you and how to fix each one.
- How do I delete my data? Email us; see the privacy policy for the one-step process.
- When does the app launch? It is in final testing. Join the list on the front page and you will know first.